Of course you will have questions for me. How does this whole Kigurumi thing and ordering work. See below for some ideas.


What are the masks made of?

The Saya and Yiho masks are made from pure Fibreglass Reinforced Polyester. The 2B MkII masks are made from Resin Coated Plastic, a new finishing process which makes the masks 50% lighter than FRP.


How long does it take to ship?

On average, it takes 6 weeks to ship from production start date. Check with me when the production start date will be to get an estimated shipping date.


Is the mask full or open back?

The Anime style Saya and Yiho MkII masks are open back while the 2B MkII mask is fully enclosed.


Are the masks lockable?

The fully enclosed masks can be locked via the holes at the opening. Locks are not provided.


Can I change the eye and brow colour?

Yes, everything apart from the shape of the mask can be customised. More complicated customisations may incur additional fees. Please check with me when ordering.


Are the bodysuit open face or open eyes?

You can choose what you want when you order. By default they are open face.


Are the sizes customisable?

Only the 2B MkII mask is customisable in size. I will take your head circumference, height and weight to set the mask size.


Do you ship to my country?

I ship everywhere. Check shipping prices to your country when ordering.


Can I pay in parts?

Yes you can, a minimum non refundable deposit is required and you can pay the rest over the period before completion. All payment must be completed prior to shipping.


What form of payment are accepted?

Unless you are in Singapore or Australia, only PayPal is accepted. Bank transfers are accepted in Singapore and Australia.


What is the ordering process?

You can send me an order form or contact me via email or Twitter DM or Facebook PM. Easiest way to reach me is via Facebook PM. (Private Message). I will capture your requirements and send you a quote to the email address you provided. If you are happy with the quote, you can pay via the email directly through PayPal. I will send you a measurement form thereafter if you are ordering a bodysuit. We will maintain communication throughout the production process and buyers are welcome to contact me at anytime.